What is this Privacy Notice for?

This privacy policy is for this website allandalecaregroup.com and governs the privacy of those who choose to use it.

What we need

The Allandale Care Group Limited will be what is known as the ‘Controller’ of the personal data you provide. We may collect personal data about you in the course of our transactions with you.

Why we need it

We need your personal data in order to enable us to be satisfied that you can help us to discharge our obligations to provide good quality residential care services in accord with our contract. We will not collect any personal data from you we do not need to provide this service.

What we do with it

All the personal data we collect is processed by our staff in the UK and located on servers within the European Union. No 3rd parties will have access to your personal data unless the law allows them to do so.

We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

How long we keep it

We are required under UK law to keep your basic personal data (name, address, contact details) for a minimum of 6 years, after which time it will be destroyed unless there are legitimate reasons for longer retention eg disputes, ongoing transactions.

What are your rights?

If at any point you believe the information we possess about you is incorrect, you may request to see it. You may also request to have it corrected or deleted. If you wish to raise a complaint as to how we have handled your personal data, you may contact our Office who will investigate the matter.

If you are not satisfied with our response, or believe we are not processing your personal data in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

Our Data Protection Office is at The Croft, 94 Irby Road, Heswall, CH61 6XG and you can contact us at by telephoning 0151 342 2175 or enquiries@allandalecaregroup.com