The Allandale Care Group provides housing and support for older people in Heswall. We are non-profit making and manage two registered residential care homes these being:
In 2019 the Care Quality Commission inspected both our houses and again rated them ‘Good’. This shows our consistency – the 2017 inspection also rated our houses ‘Good’.
We are committed to maintaining our high standards of care. It is gratifying to have that commitment recognised by an official independent body.
Please also note that access to our houses is restricted to essential visitors only. You should check with the houses beforehand. The numbers are: Heathermount 0151 342 1102 and The Croft 0151 342 7004.
Allandale Care Group introduced tight and robust internal and external controls at the outset and also suspended admissions. The homes have remained infection free as a result.
Dealing with Covid – First Visitor!
Allandale Care Group is proud to have been chosen to participate in the Safe Houses project, having achieved excellent results in an inspection recently. It is also part of the visiting project and was the first provider in Wirral to have welcomed a visitor since lockdown started! This is mark of confidence assigned by independent assessors of a safe environment.
A double header! Hot on the heels of the successful inspection of Heathermount by the CQC, The Croft has also been inspected and awarded the ‘Good’ rating in all areas. This reflects great credit on the staff and rewards their hard work. Just look at the account of recent experience of one family at The Croft.
“Can’t speak highly enough of the Croft. My mum has recently transferred from hospital and everything about our experience as a family has been fabulous. All the staff we have met have been so kind, thoughtful, respectful of dignity and so caring. After experiencing many weeks in an acute hospital, I haven’t felt my mum is as safe and cared for in a long time. Happy to speak about why it has been such a good experience. The staff team looking after my mum deserve so much thanks for all they do”.